Shipping policy

We’re proud to say that all of our prints are custom made in Australia to suit your specifications, and as such, production times vary. Artworks are packaged securely and shipped via our trusted courier partners.

Unframed prints will be dispatched next day or within 48 hours from the placement of your order on business days*.

Framed prints may take between 7-10 business days until they are ready for shipping*.

Due to the made to order status of our framed art pieces, our production times vary between products, which means that some of the items in your order may arrive separately. 

We are unable to deliver to PO Boxes as our couriers require a street address for delivery.

INTERNATIONAL SHIPPING**

All art prints are shipped rolled up in a Wild-Haus custom mailer tube. Your product will be fully tracked and you will be updated upon its dispatch. In the event that duties and taxes are specific to your country, it is the responsibility of the recipient. Currently, we do not ship framed art outside of Australia.

^*  Wild-Haus is not responsible for shipping delays which may occur in the event that there are unforeseen circumstances which delay the dispatch of the product. We will contact you via email if a delay occurs during the production of your order.

^** Wild-Haus is not responsible for shipping delays as a result of third party courier companies or international customs.

ORDER TRACING

We will keep you updated when your order has been dispatched, you can track your order through the confirmation email we send you with your tracking info + carrier information.

Please contact us at hello@wild-haus.com if you have any queries or concerns about the delivery of your product.